FAQs

Eeeek! I need my bag for a special date! Can you help?

Most probably! Please e-mail your requirements to [email protected] before ordering and we will let you know what we can do to help.

How do I personalise?

You can let us know the personalisation that you would like in the 'instructions' box when placing your order (this is the last step when checking out) or feel free to email [email protected] before or after placing your order to discuss your requirements.

Is there an additional charge for personalisation?

Absolutely not! Personalisation (even most bespoke requests) is always included in the price of the bag.

Do you ship internationally?

Yes! If there isn't an option to ship to your country, please email [email protected] and we will add a shipping for you (please note this may take up to 24hrs)